HomeHealth Care in CaliforniaResources for Health Care ProvidersPlan Behavioral Health Crisis Post-Stabilization Authorization Telephone Number

Plan Behavioral Health Crisis Post-Stabilization Authorization Telephone Number

Plan Behavioral Health Crisis Post-Stabilization Authorization Telephone Number

California Health and Safety Code section 1374.724

Based on information submitted to the DMHC, below is a list of the Health Plans’ specific telephone numbers for noncontracting providers to obtain prompt authorization for the transfer of a stabilized enrollee's care to another provider or authorization to provide poststabilization care.

Plan Name and DBA
(if applicable)		 Plan Contact Phone Number
Aetna Health of California Inc.   800-624-0756, Option 3
Alameda Alliance For Health Alliance Authorization Unit 1-510-747-4540
Blue Cross of California (Anthem Blue Cross)

Commercial Utilization Management

 

 Medi-Cal Utilization Management

 

800-274-7767

 

888-831-2246, option 3

California Physicians' Service (Blue Shield of California)		 Mental Health Service Administrator (877) 263-9952
Carelon Behavioral Health of California, Inc. Carelon Behavioral Health of California, Inc. Member Services 800-228-1286
Chinese Community Health Plan (Balance by CCHP)   1-877-208-4959
Cigna HealthCare of California, Inc.   800-882-4462
Community Care Health Plan, Inc.    888-425-4800
Contra Costa County Medical Services (Contra Costa Health Plan) Authorization Dept./Hospital Transition Nurse 877-800-7423, option 3
County of Ventura (Ventura County Health Care Plan) OHBS-CA 1-800-999-9585 
Evernorth Behavioral Health of California, Inc.   800-926-2273
Health Net of California, Inc.   844-966-0298
Holman Professional Counseling Centers   1-800-321-2843
Human Affairs International of California (HAI-CA)

 Blue Shield of California MHSA

Sharp Health Plan

877-263-9952

866-512-6190
Inland Empire Health Plan (IEHP) Utilization Management (UM) Department

866-649-6327           

Fax: 909-477-8553
Kaiser Foundation Health Plan, Inc. (Kaiser Permanente)

Northern California Region: Post Admission Outside Utilization Review Services -NCAL (OURS-N)

Northern California Region: Pre Hospital Admission: Emergency Prospective Review Program

Southern California Region: Post Admission Outside Utilization Resource Services

Southern California Region: Pre Hospital Admission: Emergency Prospective Review Program

888-859-0880 

 

800-447-3777

 

 800-225-8883   

 

800-447-3777
L.A. Care Health Plan Joint Powers Authority  Carelon National Provider Service Line  800-397-1630 
Local Initiative Health Authority for Los Angeles County (L.A. Care Health Plan) Carelon National Provider Service Line 800-397-1630
Medi-Excel, S.A. de C.V. (MediExcel Health Plan)  

619-565-2570

Fax: 619-378-6586
MemorialCare Select Health Plan Utilization Management Authorization Team

855-367-7747

Fax : 562-933-1891
Molina Healthcare of California Emergency Department Support Unit 844-966-5462
Prospect Health Plan, Inc.   1-800-708-3230, Option 1
San Francisco Health Authority (San Francisco Health Plan) Behavioral Health Specialist, Health Services Department 415-615-5639
San Mateo Health Commission (Health Plan of San Mateo)

Janet Davidson (Utilization Review Manager)

 650-616-2072
Santa Clara County (Valley Health Plan)  

855-254-8264
Scripps Health Plan Services, Inc. Scripps Health Centralized Transfer Center (CTC) 858-678-6205
Sharp Health Plan   866-512-6190
Sistemas Medicos Nacionales, S.A.de C.V. (SIMNSA Health Plan)   619-407-4082
Sutter Health Plan (Sutter Health Plus) Behavioral Health Provider Services 800-999-9585

UHC of California (UnitedHealthcare of California)		   1-800-999-9585
UnitedHealthcare Benefits Plan of California   1-800-999-9585
U.S. Behavioral Health Plan, California (OptumHealth Behavioral Solutions of California) U.S. Behavioral Health Plan, California

800-999-9585
Western Health Advantage   1-800-999-9585