HomeHealth Care in CaliforniaResources for Health Care ProvidersPlan Behavioral Health Crisis Post-Stabilization Authorization Telephone Number

Plan Behavioral Health Crisis Post-Stabilization Authorization Telephone Number

Plan Behavioral Health Crisis Post-Stabilization Authorization Telephone Number

California Health and Safety Code section 1374.724

Based on information submitted to the DMHC, below is a list of the Health Plans’ specific telephone numbers for noncontracting providers to obtain prompt authorization for the transfer of a stabilized enrollee's care to another provider or authorization to provide poststabilization care.

Plan Name and DBA
(if applicable)		 Plan Contact Phone Number
Alameda Alliance For Health Alliance Authorization Unit 1-510-747-4540
Blue Cross of California (Anthem Blue Cross)

Commercial Utilization Management

 

 Medi-Cal Utilization Management

 

800-274-7767

 

888-831-2246, option 3
Carelon Behavioral Health of California, Inc. Carelon Behavioral Health of California, Inc. Member Services 800- 228-1286
Community Care Health Plan, Inc.  Community Care Health 888-425-4800
Health Net of California, Inc. Health Net 844-966-0298
Kaiser Foundation Health Plan, Inc. (Kaiser Permanente)

Northern California Region: Post Admission Outside Utilization Review Services -NCAL (OURS-N)

Northern California Region: Pre Hospital Admission: Emergency Prospective Review Program

Southern California Region: Post Admission Outside Utilization Resource Services

Southern California Region: Pre Hospital Admission: Emergency Prospective Review Program

888-859-0880 

 

800-447-3777

 

 800-225-8883   

 

800-447-3777
L.A. Care Health Plan Joint Powers Authority  Carelon National Provider Service Line  800-397-1630 
Local Initiative Health Authority for Los Angeles County (L.A. Care Health Plan) Carelon National Provider Service Line 800-397-1630
Molina Healthcare of California Emergency Department Support Unit 844-966-5462
Monarch Health Plan, Inc.

Monarch Health Plan, Inc.

Monarch Health Care

 

866-519-5006 opt.1

Fax 310-793-5416

 
Optum Health Plan of California

 

 

Optum Health Plan of California (OHPC)

Optum, formerly HealthCare Partners

Optum Care Network (OCN) – AppleCare

Optum Care Network (OCN) – LA Family Community

 

Out-of-Area Department

866-519-5006 opt.1

Fax 310-793-5416
PRIMECARE Medical Network, Inc. THE Optum CARE COORDINATION HUB 844-364-8304
San Mateo Health Commission (Health Plan of San Mateo)

Janet Davidson (Utilization Review Manager)

 650-616-2072
Santa Clara County (Valley Health Plan) Valley Health Plan Admissions Notification 855-254-8264
Sutter Health Plan (Sutter Health Plus) Behavioral Health Provider Services 800-999-9585
U.S. Behavioral Health Plan, California (OptumHealth Behavioral Solutions of California)

USBHPC Telephone Number

800-999-9585