Community Assistance, Recovery, and Empowerment (CARE) Contact Information

Community Assistance, Recovery, and Empowerment (CARE) Contact Information

California Health and Safety Code section 1374.723

Based on information submitted to the DMHC, below is a list of the Health Plans’ CARE contact information.

 

Health Plan Plan Type Contact Name Phone Number Fax Number Email Address Mailing Address
Aetna Health of California Inc. Full Service Aetna CARE Program Representative (401) 526-6523      
Alameda Alliance For Health Full Service Provider Services Department (510) 747-4510      
Blue Cross of California Full Service Provider Customer Service (800) 444-2726   SB1338CARErequest@elevancehealth.com

 

California Physicians' Service Full Service EDI Department (800) 480-1221   EDIPriority@blueshieldca.com ATTN: EDI Department
4700 Bechelli Lane
El Dorado Hills, CA 95762-9017
Chinese Community Health Plan Full Service

Member Services Manager:
Sonya Soder 

(415) 955-3306   

Memberservices@cchphealthplan.com

sonya.soder@cchphealthplan.com

San Francisco Office

890 Jackson Street, San Francisco, CA 94133

Daly City Office

386 Gellert Boulevard, Daly City, CA 94015

Cigna HealthCare of California, Inc. Full Service Cigna Behavioral Program (800) 554-6931      
Community Care Health Plan, Inc. Full Service Community Care Health CARE Services Liaison (559) 312-2552  

 

 
Contra Costa County Medical Services Full Service Claims Managers:
Brandon Engelbert
Laura Salcedo

(925) 608-8202  

(925) 608-8204

 

Brandon.Engelbert@cchealth.org

Laura.Salcedo@cchealth.org

 
County of Ventura Full Service USBHPC’s Administrator:
Carla Middlebrooks
(877) 353-3754 (844) 897-6323 CARECourtCA@optum.com  
Evernorth Behavioral Health of California, Inc. Psychological Cigna Behavioral Program (800) 554-6931      
Health Net of California, Inc. Full Service Provider Services (844) 966-0298  (Option 1)      
Imperial Health Plan of California, Inc. Full Service Dr. David Liu, Chief Medical Officer (626) 838-5110      
Inland Empire Health Plan Full Service Provider Call Center (844) 248-4347      
Kaiser Foundation Health Plan, Inc. Full Service CARE Court Telephone (800) 390-3510      
L.A. Care Health Plan Joint Powers Authority Full Service Behavioral Health OD (844) 858-9940   Behavioralhealth@lacare.org  
Local Initiative Health Authority for Los Angeles County Full Service Behavioral Health OD (844) 858-9940   Behavioralhealth@lacare.org  
Medi-Excel, S.A. de C.V. Full Service

Member Services (Primary)

US Claims Department (Alternate)

(619) 565-2570  (Primary)

(619) 421-1659  (Alternate)

(619) 566-4234

Memberservices@mediexcel.com

Claims@mediexcel.com

 
Molina Healthcare of California Full Service Molina Provider Contact Center (855) 322-4075      
San Francisco Health Authority Full Service Director of Behavioral Health and Housing Services (415) 215-7879      
San Mateo Health Commission Full Service  Behavioral Health Manager:
 Jacqueline Gonzalez
(650) 616-5041      
Santa Clara County Full Service Valley Health Plan Provider Services (408) 885-2221      
Santa Cruz-Monterey-Merced Managed Medical Care Commission Full Service Central California Alliance for Health Member Services Call Center (800) 700-3874      
Scripps Health Plan Services, Inc. Full Service Scripps Health Plan Customer Service Department (844) 337-3700      
Sharp Health Plan Full Service Customer Care (858) 346-4266      
Sistemas Medicos Nacionales, S.A.de C.V. Full Service U.S. Claims Team (619) 407-4082,  ext. 2120      
Sutter Health Plan Full Service Claims and Configuration Manager:
Corey Sittig
(916) 671-4682      
UHC of California Full Service USBHPC Administrator: 
Carla Middlebrooks
(877) 353-3754 (844) 897-6323 CARECourtCA@optum.com  
UnitedHealthcare Benefits Plan of California Full Service USBHPC Administrator: 
Carla Middlebrooks
(877) 353-3754 (844) 897-6323 CARECourtCA@optum.com  
U.S. Behavioral Health Plan, California Psychological USBHPC Administrator: 
Carla Middlebrooks
(877) 353-3754 (844) 897-6323 CARECourtCA@optum.com  
Western Health Advantage Full Service USBHPC Administrator: 
Carla Middlebrooks
(877) 353-3754