All Plan Letters

All Plan Letters

All Plan Letters (APLs) provide specific guidance and information to health plans regulated by the Department of Managed Health Care.

Browse APLs issued in the previous years.

2025 2024 2023 | 2022 | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 

2025

APL 25-012 – Closure of Rite Aid Pharmacies (6/9/2025)

APL 25-011 – Health Plan Coverage of HIV Preexposure Prophylaxis (PrEP) (5/23/2025)

APL 25-010 – Sections 1357.503 and 1357.505 MEWA Registration and Annual Compliance Requirements (5/20/2025)

APL 25-009 – 2025 Health Plan Annual Assessments (4/15/2025)

APL 25-008 – Provider Directory Annual Filing Requirements (4/8/2025)

APL 25-007 – Assembly Bill 3275 Guidance (Claim Reimbursement) (4/1/2025)

APL 25-006 – Health Plan Coverage of Mobile Crisis Services (3/21/2025)

APL 25-005 – Southern California Fires and Flexibilities to Impacted Providers (3/19/2025)

APL 25-004 – AB 118: Part 1 – Compliance with Large Group Standardized Evidence of Coverage/Disclosure Form (3/10/2025)

APL 25-003 - Large Group Renewal Notice Requirements (2/5/2025)

APL 25-002 - Plan Year 2026 QHP, QDP, and Off-Exchange Filing Requirements (1/28/2025)

APL 25-001 - Southern California Fires and Enrollees’ Continued Access to Health Care Services (1/9/2025)

2024

APL 24-023 – Newly Enacted Statutes Impacting Health Plans (2024 Legislative Session) (12/20/2024)

APL 24-022 – Children and Youth Behavioral Health Initiatives, Certified Wellness Coaches (12/13/2024)

APL 24-021 – Notice of Amendments to Rules 1300.67.2.1, 1300.67.2 and Incorporated Documents – Network Adequacy Standards and Methodology for RY 2025 (12/12/2024)

APL 24-020 – RY 2026/MY 2025 Provider Appointment Availability Survey Manual and Report Form Amendments (11/13/2024)

APL 24-019 - Amendments to Rule 1300.67.2.2 and the Incorporated Annual Network Submission IM and Report Forms for RY 2025 (10/30/2024)

APL 24-018 –  Compliance with Senate Bill 923 (8/15/2024)

APL 24-017 – RY 2025/MY 2024 Provider Appointment Availability Survey NPMH Provider Follow-Up Appointment Rate of Compliance (7/31/2024)

APL 24-016 – Request for Health Plan Contact Information (7/25/2024)

APL 24-015 – High Deductible Health Plan Products and Coverage of COVID-19 Testing (7/22/2024)

APL 24-014 – Guidance Regarding Dental Rate Review Reporting Requirements (7/8/2024)

APL 24-013 – Health Equity and Quality Program Policies and Requirements (6/28/2024)

APL 24-012 – Single Point of Contact for Hospitals to Request Authorization for Poststabilization Care (6/25/2024)

APL 24-011 – Request for Health Plan Information and Addendum Revisions (6/17/2024)

APL 24-010 – Coverage of Ground Ambulance Services Provided by a Noncontracted Provider (6/13/2024)

APL 24-009 – Change Healthcare Cyberattack Response Filing (5/6/2024)

APL 24-008 – 2024 Health Plan Annual Assessments (4/15/2024)

APL 24-007 – Implementation of Senate Bill 855 Regulation, Mental Health and Substance Use Disorder Coverage (4/3/2024)

APL 24-006 – Provider Directory Annual Filing Requirements (3/20/2024)

APL 24-005 – Change Healthcare Cyberattack (3/11/2024)

APL 24-004 – Coverage of Over-the Counter FDA Approved Contraceptives (2/22/2024)

APL 24-003 – Plan Year 2025 QHP, QDP, and Off-Exchange Filing Requirements (1/29/2024)

APL 24-002 – Large Group Renewal Notice Requirements (1/22/2024)

APL 24-001 – Amendment to Rule 1300.71.31 regarding calculation of the “Average Contracted Rate” for AB 72 (2016) purposes (1/12/2023)

2023

APL 23-029 – Health Equity and Quality Measure Set Benchmark – REVISED (5/13/2024)

APL 23-029 – Health Equity and Quality Measure Set Benchmark (12/27/2023)

APL 23-028 (OPM) – RY 2025/MY 2024 Provider Appointment Availability Survey Manual and Report Form Amendments (12/22/2023)

Rule 1300.67.2.2 – Notice of Changes:

PAAS Manual – Notice of Changes for RY 2025/MY 2024:

Timely Access Submission Instruction Manual – Notice of Changes for RY 2025/MY 2024:

PAAS Report Forms – Notice of Summary of Changes for RY 2025/MY 2024:

APL 23-027 – Hospitalization Surge in Fresno County (12/21/2023)

APL 23-026 – Compliance with Health and Safety Code Section 1374.722 and the Children and Youth Behavioral Health Initiative (12/20/2023)

APL 23-025 – Newly Enacted Statutes Impacting Health Plans (2023 Legislative Session) - REVISED (2/7/2024)

APL 23-025 – Newly Enacted Statutes Impacting Health Plans (2023 Legislative Session) (12/20/2023)

APL 23-024 Request for Health Plan Information Addendum – Additional Questions Section Added (12/19/2023)

APL 23-023 – Network Adequacy Requirements and Mental Health Standards and Methodology for RY 2024 (12/14/23)

APL 23-022 – Compliance with Senate Bill 1419 (2022) – Health Information (12/13/23)

APL 23-021 – Payment of COVID Claims for COVID-19 Tests Delivered between March 4, 2020 and December 31, 2021 (11/14/2023)

APL 23-020 – Amendments to Rule 1300.67.2.2 and the Incorporated Annual Network Submission Instruction Manual and Annual Network Report Forms for Reporting Year 2024 (10/26/2023)

APL 23-019 - Health Plan Expansion for Medicare Medi-Cal Plans (9/21/2023)

APL 23-018 - RY 2024/MY 2023 PAAS NPMH Provider Follow-Up Appointment Initial Performance Target for Corrective Action (8/17/2023)

APL 23-017 - Impact of the end of federal Public Health Emergency on health plan coverage of COVID-19 tests, immunizations, and therapeutics (7/21/2023)

APL 23-016 – Implementation of SB 1338 (2022) - Community Assistance, Recovery, and Empowerment (CARE) (6/29/2023)

APL 23-015 - Supplemental Provider Directory Annual Filing Requirements (2023) (5/16/2023)

APL 23-014 - Health Care Service Plans Are Mandatory Signatories to the CalHHS Data Exchange Framework - REVISED (5/19/2023)

APL 23-014 - Health Care Service Plans Are Mandatory Signatories to the CalHHS Data Exchange Framework (4/24/2023)

APL 23-013 – Large Group Coverage of Association Health Plans: Extension of Phase Out and Guidance (4/20/2023)

APL 23-012 - 2023 Health Plan Annual Assessments (4/17/2023)

APL 23-011 – Annual Segregation Fund Report Requirements (4/10/2023)

APL 23-010 – Coverage of Misoprostol-Only Abortion Care (4/10/2023)

APL 23-009 – Health Plan Coverage of Preventive Services (3/30/2023)

APL 23-008 – Health Plan Requirements to Timely Pay Claims (3/24/2023)

APL 23-007 – Provider Directory Annual Filing Requirements (3/23/2023)

APL 23-006 – Independent Medical Review (IMR) Application/Complaint Form (DMHC 20-224) (2/24/2023)

APL 23-005 – Network Service Area Confirmation Process (2/13/2023)

APL 23-004 – Plan Year 2024 QHP, QDP, and Off-Exchange Filing Requirements (2/6/2023)

APL 23-003 – AB 1982 Telehealth: Dental Care (1/24/2023)

APL 23-002 - Senate Bill 979 – Health Emergencies Guidance (1/12/2023)

APL 23-001 - Large Group Renewal Notice Requirements (1/5/2023)

2022

APL 22-032 – Compliance with Senate Bill 1473 (2022) (12/27/2022)

APL 22-031 - Newly Enacted Statutes Impacting Health Plans – 2022 Legislative Session (12/22/2022)

APL 22-030 – Requirement for Plans to “Arrange for” Covered Services (12/22/2022)

APL 22-029 – RY 2024 MY 2023 Provider Appointment Availability Survey Manual and Report Form Amendments (12/21/2022)

APL 22-028 – Health Equity and Quality Measure Set and Reporting Process (12/21/2022)

APL 22-027 – Timely Access to Emergent and Urgent Services When an Enrollee is Outside of California (11/7/2022)

APL 22-026 - Implementation of TA Regulation Amendments (11/4/2022)

APL 22-025 – Health Plan Requirements to File Annual Antifraud Report (11/1/2022)

APL 22-024 – New and Amended Annual Network Report Forms for Reporting Year 2023, Resulting from SB 221 and AB 457 (10/27/2022)

APL 22-023 – Summary of Dental Benefits and Coverage Disclosure Matrix (10/27/2022)

APL 22-022 – AB 72 Non-Emergency Transportation (10/26/2022)

APL 22-021 – Quarterly Grievance Reports - REVISED (11/8/2022)

APL 22-021 – Quarterly Grievance Reports (10/11/2022)

APL 22-020 – HC Notice of Rate Changes for Independent Medical Reviews (10/10/2022)

APL 22-019 – Health Plan Coverage of Monkeypox Testing, Vaccinations, and Therapeutics (10/6/2022)

APL 22-018 – Fiscal Year 2022-23 Health Plan Annual Assessments (7/11/2022)

APL 22-017 – Coverage of COVID-19 Therapeutics (6/14/2022)

APL 22-016 – National Infant Formula Shortage (6/10/2022)

APL 22-015 – Financial Reporting Regulation (5/31/2022)

APL 22-014 – Senate Bill 510 COVID-19 Testing and Vaccination Coverage Guidance (4/25/2022)

APL 22-013 – Compliance with Senate Bill 368 - Revised (10/10/2022)

APL 22-012 – Section 1357.503 Compliance and MEWA Registration (3/24/2022)

APL 22-011 – No Surprises Act (NSA) Guidance 3/21/2022

APL 22-010 – Guidance Regarding AB 1184 - Confidentiality of Medical Information (3/17/2022)

APL 22-009 – Provider Directory Annual Filing Requirements (3/16/2022)

APL 22-008 – 2022 Annual Assessments (3/9/2022)

APL 22-007 – DPN Monitoring and Annual Reporting Changes (3/4/2022)

APL 22-006 – Plan Year 2023 QHP and QDP Filing Requirements (2/1/2022)

APL 22-005 – Federal Requirement to Cover At-Home COVID-19 Tests Purchased Over-the-Counter (1/25/2022)

APL 22-004 – Assembly Bill 347 Step Therapy Exception Coverage Guidance (1/21/2022)

APL 22-003 – Assembly Bill 457 Protection of Patient Choice in Telehealth Provider Act (1/21/2022)

APL 22-002 – Hospital Block Transfer Filings for PPO Enrollees (1/19/2022)

APL 22-001 – Large Group Renewal Notice Requirements (1/4/2022)

2021

APL 21-025 – Newly Enacted Statutes Impacting Health Plans (12/20/2021)

APL 21-024 – Risk-Bearing Arrangement Disclosures (11/17/2021)

APL 21-023 – Flu Vaccines; Preparation for COVID-19 Vaccines (11/1/2021)

APL 21-022 – Continued Applicability of COVID-19 Requirements (10/26/2021)

APL 21-021 – Transfer of Hospitalized Enrollees per Regulation Section 1300.67.02 (8/17/2021)

APL 21-020 – Continued Coverage of COVID-19 Diagnostic Testing (7/26/2021)

APL 21-019 – Guidance Regarding Assembly Bill (AB) 2118 Reporting Requirements (7/13/2021)

APL 21-018 – Preventive Coverage for HIV Preexposure Prophylaxis (7/6/2021)

APL 21-017 – Large Group Renewal Notice Requirements (7/6/2021)

APL 21-016 – Continued Coverage of COVID-19 Diagnostic Testing (6/7/2021)

APL 21-015 – Block Transfer Portal Updates (6/7/2021)

APL 21-014 – COVID-19 Vaccinations for Homebound Enrollees (5/3/2021)

APL 21-013 – 2021 Annual Assessments (4/1/2021)

APL 21-012 – COVID-19 Vaccine Prioritization (3/12/2021)

APL 21-011 – New Federal Guidance Regarding COVID-19 Testing (3/10/2021)

APL 21-010 – Provider Directory Annual Filing Requirements (3/4/2021)

APL 21-009 – Dental Plan Reporting Regarding Network Stability - REVISED (2/16/2021)

APL 21-008 – Special Enrollment Period; Coverage Effective Dates (1/28/2021)

APL 21-007 – Dental Plan Reporting Regarding PPE and Related Support to Providers (1/26/2021)

APL 21-006 – Dental Plan Reporting Regarding Network Stability (1/26/2021) SUPERSEDED BY APL 21-009

APL 21-005 – Plan Year 2022 QHP and QDP Filing Requirements (1/15/2021)

APL 21-004 – Transfer of Unstable or Destabilized Enrollees (1/6/2021)

APL 21-003 – Transfer of Enrollees Per State Public Health Officer Order (1/6/2021)

APL 21-002 – Implementation of SB 855, MH/SUD Coverage (1/5/2021)

APL 21-001 – Model Notices; Compliance with SB 260 (1/5/2021)

2020

APL 20-043 – Health Plan Reporting Regarding PPE and Related Support to Providers (12/16/2020)

APL 20-042 - Removal of Administrative Burdens on Hospitals (12/16/2020)

APL 20-041 - Newly Enacted Statutes Impacting Health Plans (12/15/2020)

APL 20-040 - Network Stability - REVISED (1/28/2021)

APL 20-040 - Network Stability (12/14/2020)

APL 20-039 - COVID-19 Vaccine Coverage (12/11/2020)

APL 20-038 - General Licensure Regulation 3rd Phase-In Period (12/3/2020)

APL 20-037 - Vaccinations; Coverage and Flexibility (10/14/2020)

APL 20-036 - Large Group Renewal Notice Requirements (10/9/2020)

APL 20-035 - Medi-Cal Pharmacy Benefit Carve Out - Medi-Cal Rx (10/6/2020)

APL 20-034 - Updated COVID-19 Screening and Testing (9/23/2020)

APL 20-033 - Implementation of Emergency Regulation Regarding COVID-19 Diagnostic Testing (9/18/2020)

APL 20-032 - Continuation of DMHC's All Plan Letters Regarding Telehealth (9/4/2020)

APL 20-031 - Association Health Plans Extension of Phase-Out Period (8/21/2020)

APL 20-030 - State of Emergency due to Extreme Weather and Wildfires (8/19/2020)

APL 20-029 - Extension of Special Enrollment Period to August 31, 2020 (7/31/2020)

APL 20-028 - Emergency Regulation Regarding COVID-19 Diagnostic Testing (7/23/2020)

APL 20-027 - Guidance Regarding Assembly Bill (AB) 731 (7/13/2020)

APL 20-026 - Preventive Health Services Coverage for HIV Preexposure Prophylaxis (PrEP) (7/8/2020)

APL 20-025 - Guidance Regarding New or Innovative Benefits (7/1/2020)

APL 20-024 - AB 315 Reporting Requirements (6/26/2020)

APL 20-023 - Extension of Special Enrollment Period in APL 20-010 (6/23/2020)

APL 20-022 - Compliance with California nondiscrimination requirements (6/15/2020)

APL 20-021 - Governor's State of Emergency in Los Angeles County (6/1/2020)

APL 20-020 - Network Adequacy and Unnecessary Burdens on Providers (5/20/2020)

APL 20-019 - Association Health Plans Extension of "Phase-Out" Period (5/5/2020)

APL 20-018 - Modification of Timely Access PAAS Timeframes (4/29/2020)

APL 20-017 - General Licensure Regulation (4/16/2020)

APL 20-016 - Assistance to Seniors (4/15/2020)

APL 20-015 - COVID-19 Temporary Extension of Plan Deadlines (4/13/2020)

APL 20-014 - Mitigating Negative Health Outcomes due to COVID-19 (4/7/2020)

APL 20-013 - Telehealth Services (4/7/2020)

APL 20-012 - Health Plan Actions to Reach Vulnerable Populations (3/27/2020)

APL 20-011 - 2020 Annual Assessment Letter (3/26/2020)

APL 20-010 - Special Enrollment Period and Coverage Effective Dates (3/21/2020)

APL 20-009 - Reimbursement for Telehealth Services (3/18/2020)

APL 20-008 - Provision of Health Care Services During Self Isolation Orders (3/18/2020)

APL 20-007 - “Social Distancing” Measures in Response to COVID-19 (3/12/2020)

APL 20-006 - COVID-19 Screening and Testing (3/5/2020)

APL 20-005 - Plan Year 2021 QHP and QDP Filing Requirements (2/7/2020)

APL 20-004 - Federal SBC Template Filing (2/7/2020)

APL 20-003 - Provider Directory Annual Filings 2020 (1/24/2020)

APL 20-002 - Enrollment Data Reporting (1/21/2020)

APL 20-001 - Newly Enacted Statutes Impacting Health Plans (1/15/2020)

2019

APL 19-024 - Association Health Plans (12/9/2019)

APL 19-023 - Standard Prescription Drug Formulary Template (12/4/2019)

APL 19-022 - Governor's Proclamation of a Statewide State of Emergency (10/28/2019)

APL 19-021 - Governor's Proclamation of a State of Emergency (10/25/2019)

APL 19-020 - Guidance for Sec. 1365 Cancellation Regulations (10/21/2019)

APL 19-019 - Requirements Pursuant to SB 546 (Leno, 2015): Large Group Renewal Notice Requirements (10/14/2019)

APL 19-018 - Governor's Proclamation of a State of Emergency Due to Fires in Los Angeles and Riverside Counties (10/14/2019)

APL 19-017 - Requirements Pursuant to AB 315 Pharmacy Benefit Management (10/11/2019)

APL 19-016 - Amendment to the Risk Bearing Organization Regulations (9/6/2019)

APL 19-015 - Governor's Declarations of Emergency in Kern and San Bernardino Counties - Ridgecrest Earthquakes (7/8/2019)

APL 19-014 - Guidance Regarding General Licensure Regulation (6/14/2019)

APL 19-013 - Block Transfer Enrollee Transfer Notices (6/13/2019)

APL 19-012 - AB 72 Policy and Procedures (6/4/2019)

APL 19-011 - QIF Plan Regulatory Requirements (5/9/2019)

APL 19-010 - Introduction of a New Independent Review Organization (4/3/2019)

APL 19-009 - 2019 Annual Assessment (3/29/2019)

APL 19-008 - Timely Access Compliance Reports MY 2019 (3/8/2019)

APL 19-007 - Governor's Declarations of Emergency (2/28/2019)

APL 19-006 - Clinical Quality Improvement (2/15/2019)

APL 19-005 - Plan Year 2020 QHP and QDP Filing Requirements - REVISED (3/22/2019)

APL 19-005 - Plan Year 2020 QHP and QDP Filing Requirements (1/24/2019)

APL 19-004 - Telehealth and Teledentistry Sample Questions (1/23/2019)

APL 19-003 - SB 137 Guidance Regarding Provider Directory Annual Filings (1/14/2019)

APL 19-002 - Newly Enacted Statutes Impacting Health Plans (1/11/2019)

APL 19-001 - Health Plan Profile Webinars - REVISED (1/25/2019)

APL 19-001 - Health Plan Profile Webinars (1/11/2019)

2018

APL 18-020 - Electrical Shutdown Preparation - Friday November 30th (11/29/2018)

APL 18-019 - State of Emergency due to Fires (Butte, LA, Ventura) (11/9/2018)

APL 18-018 - 2019 SB 137 Annual Implementation (11/1/2018)

APL 18-017 - SB 546 Implementation (10/5/2018)

APL 18-016 - Communication between the Help Center and Health Plans (9/12/2018)

APL 18-015 - Requirements for Medi-Cal Health Home program (8/23/2018)

APL 18-014 - States of Emergency Due To Wild Fires (8/15/2018)

APL 18-013 - Independent Medical Review (IMR)/Complaint Form (8/1/2018)

APL 18-012 - State of Emergency Due to Fires in Riverside and Shasta Counties (7/27/2018)

APL 18-011 - SB 17 Prescription Drug Cost Requirements (7/27/2018)

APL 18-010 - Update on Plan Compliance with MHPAEA Rules (7/6/2018)

APL 18-009 - Responding to Help Center RHPIs (5/3/2018)

APL 18-008 - AB 72 Delegated Entity Report (3/23/2018)

APL 18-007 - Confidentiality of Information Submitted to Office of Plan Licensing (2/20/2018)

APL 18-006 - 2018 Annual Assessment (2/16/2018)

APL 18-005 - Administrative Services Agreement (ASA) Checklist (1/30/2018)

APL 18-004 - Unified Billing (1/26/2018)

APL 18-003 - Plan Year 2019 QHP/QDP Filing Requirements (1/19/2018)

APL 18-002 - Timely Access Compliance Reports MY 2018 (1/19/2018)

APL 18-001 - Newly Enacted Statutes Impacting Health Plan License Filings (1/5/2018)

2017

APL 17-017 - Standard for Determining Emergency (12/19/2017)

APL 17-016 - State of Emergency Due to Fires in Ventura & LA Counties (12/7/2017)

APL 17-015 - SB 137 Guidance Regarding Provider Directory Annual Filings (11/1/2017 and 1/18/2018)

APL 17-014 - SB 546 Implementation – Large Group Renewal Notice Requirements (10/30/2017)

APL 17-013 - State of Emergency Due to Northern CA Fires (10/9/2017 & 10/10/2017)

APL 17-012 - Compliance With SB 908’s Requirements (9/22/2017)

APL 17-011 - Guidance Regarding AB 72 and Notice to Enrollees (7/12/2017)

APL 17-010 - QHP Guidance Regarding Silver & Dual Rates (7/10/2017 & 7/13/2017 & 7/21/2017)

APL 17-009 - Guidance Regarding AB 72 and Notice to Enrollees (7/3/2017)

APL 17-008 - Filing EHB Worksheets (5/9/2017)

APL 17-007 - Timely Access Compliance Reports Measurement Years 2016 & 2017 (4/7/2017)

APL 17-006 - Newly Enacted Statutes and Regulations (3/2/2017)

APL 17-005 - 2018 DMHC Checklist and Attachment for QDPs (2/23/2017)

APL 17-004 - 2018 DMHC Checklist and Worksheet for QHPs (2/23/2017 & 6/20/2017)

APL 17-003 - Oroville Dam State of Emergency and Evacuations (2/13/2017)

APL 17-002 - Timely Access Compliance Reports – MY 2016 & MY 2017 (2/13/2017)

APL17-001 - Federal Summary of Benefits and Coverage Template Filing (2/7/2017)

2016

Uniform Provider Directory Standards HSC Section 1367.27(k) (12/30/2016)

SB 137 Annual Reporting (11/1/2016)

Exhibit W-13 Health Plan Provider Dispute Contacts (10/25/2016)

Exemption Order Concerning Dental Plans Mirror Requirement (10/18/2016)

SB 546 - Large Group Renewal Notices for 2017 (10/7/2016)

SB 546 Director's Letter No 8-K Revised (9/2/2016 & 9/7/2016)

Section 1367.27 EAP Compliance (8/18/2016 and 10/4/2016)

AB 248 Large Group Market Minimum Value (5/2/2016)

DMHC Provider Directory Filing and FAQs (4/15/2016)

SBX2 MCO Tax Proposal - Data Regarding CDI Affiliates (4/5/2016)

DMHC Provider Directory Checklist and Worksheet (3/16/2016)

New Independent Medical Review Application - Complaint Form Translations (2/5/2016)

2015

AB 684 Workload Data Call (12/21/2015)

New Independent Medical Review Application - Complaint Form (12/10/2015)

AB 1305 Compliance (11/16/2015)

Exemption Order Concerning Dental Plans Mirror Requirement (10/20/2015)

Rule 1300.65 Compliance (9/18/2015)

Final Implementation of MHPAEA Compliance (7/17/2015 & 8/7/2015)

2016 SBD Bronze Design & Prescription Drug End Notes (6/9/2015)

Individual and Small Group Rates (5/7/2015 and 5/29/2015)

Health and Safety Code Section 1365.5 Compliance (2/5/2015)