As a state government agency, the Department of Managed Health Care maintains records that are often of interest to the public. For example, information on how an entity is licensed (e.g. is the entity an HMO, PPO, EPO, etc.), information on any enforcement actions conducted by the Department, and arbitration decisions — all of this information, and more, is available on the Department's website.
Additional information concerning health plans that is not available on this website may also be available for review under the California Public Records Act. Members of the public are invited to request such information by completing the Request for General Information Form. That form, and a description of public records that are available to the public, may be accessed by clicking on Request for General Information.
Information that pertains to personal complaints about a health plan may also be available for review, but only by those individuals who filed the complaint or their authorized representatives. Such information, made available under the Information Practices Act, may be requested by completing the Request for Personal Information Form.